The Land Ministry has sent a 14-point directive to all district commissioners (DCs) nationwide for regular monitoring and oversight of field-level land office operations, aimed at making land management more transparent, accountable, and citizen-friendly.
The directive was issued recently in a letter signed by Sadekur Rahman, Deputy Secretary of the Land Ministry’s Digitization, Knowledge Management, and Performance (DKMP) wing.
The letter states that the government is implementing various initiatives to modernize land management and make it technology-driven.
To ensure the effectiveness of these initiatives, it says, close monitoring of upazila land offices, revenue circles, and union and municipal land offices is necessary.
The directive was issued with the goal of improving service quality, reducing citizen harassment, and implementing government directives.
The directive instructs district commissioners to ensure staff attendance, office discipline, and punctuality at land offices, alongside regularly monitoring whether various services — including mutation, land development tax, khatian records, maps, and record corrections — are being completed within designated timeframes.
It also directs ensuring citizen-friendly conduct, reviewing the effectiveness of online land services, e-mutation, and digital record management, ensuring service free of brokers and corruption, prompt investigation of complaints, and visibly displaying service fees, processes, and timeframes.
The letter further states that the “Land Service Complaint Management and Technical Support System” must be used effectively.
বাংলায় মূল প্রতিবেদন পড়ুন · Read the original Bengali report