Apple has decided to shut down Apple Support Community, the online platform that for nearly three decades has let Apple users solve technical problems and share information. It will close later this month.
The Cupertino, California-based technology company announced the decision in a notice on its website. New posts have already been stopped and the platform has been made read-only. Apple said Apple Support Community will close permanently on 20 November 2026.
The platform worked as an online forum where users looked for fixes to technical problems with the iPhone, iPad, Mac and other Apple products, got advice on using them, and shared their experiences and concerns.
Along with the announcement, Apple advised users to go to its official support website for help and for guidance on fixing technical problems. The last discussion on the site is believed to have been posted on 10 November.
New questions and answers can no longer be posted on Apple Support Community. Users can still read earlier discussions, search old threads and use some features, including voting and the “Me too” option (for reporting the same problem).
The platform began in 1998 as Apple Tech Exchange. From the start, users could look for answers, ask their own questions and vote on helpful content. It served as an important store of information for users looking for fixes to common problems with Apple products and software.
Users could also manage their subscriptions to discussions, earn recognition points and write “User Tips” about the Apple ecosystem.
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